Deleting your Proof Panda data

Proof Panda is a local-first app: everything you add — receipts and photos, warranties, return windows, budgets, Proof Vault documents and attachments, and, on older installs, saved passwords — is stored on your device. We have no servers and no accounts, so we never hold a copy of your records. The only other copies are files you send yourself, like a backup or a sharing file for your partner. This page explains how to delete what's on your device, and how to request deletion of the small amount of purchase data created if you look at, buy or restore Proof Panda Pro.

1. Delete all on-device data (your receipts, documents, vault, budgets)

This is where all of your actual content lives. To delete it:

• Open Proof Panda on your device.
• Go to More → Settings → Start fresh and confirm. This permanently and immediately deletes everything stored in the app — receipts, photos, warranties, returns, budgets, Proof Vault documents and attachments, saved passwords (older installs only), the app's automatic safety copies, the date of your last backup, and the random ID the phone uses for Share with your partner. It cannot be undone. Backup files you saved somewhere else (Files, Drive, a computer) aren't touched; delete those yourself if you want them gone.
• Shared with your partner? A sharing file you sent, and your partner's phone after they combined it, keep their own copy. Start fresh only clears your phone. Ask your partner to delete those records on their phone, and delete the file from the message, email or folder you sent it with.
• Alternatively, uninstall the app. Removing Proof Panda deletes all of its on-device data from your phone.

2. Request deletion of purchase data (only if you used the Pro screen)

Just opening and using Proof Panda never contacts RevenueCat. The app only connects to it when you open the Pro screen, buy Pro or tap Restore (plus a weekly check for people who bought Pro). Then a small amount of information (a random user ID that RevenueCat makes for this install, basic device/country info, and the purchase itself if you bought Pro) is processed by Google Play or the Apple App Store and RevenueCat to show the price and unlock and restore your upgrade. None of your records are ever included. To have this deleted:

• If you bought Pro: email support@proofpanda.ca with the order number from your Google Play or App Store receipt email (it starts with "GPA." on Google Play) and ask us to delete your purchase data. We'll use it to find your record and ask RevenueCat to delete it, and we'll reply within 30 days. Restore can still unlock Pro later from your store purchase; that may create a new record.
• If you only opened the Pro screen: the app never shows the random ID, and it isn't tied to anything we can look up, so we can't find or delete it for you. RevenueCat keeps or deletes it under its own privacy policy.
• Google Play or Apple may retain transaction records they are required to keep for legal, tax, and anti-fraud purposes, in line with their own policies.

3. Emails you sent us

Support email reaches us through Cloudflare Email Routing and is kept in our Gmail mailbox. Email support@proofpanda.ca and ask, and we'll delete your messages and our replies.

What is deleted, and what is kept

• Deleted: all of your on-device data (when you clear data or uninstall), your purchase record at RevenueCat (on request, if you bought Pro), and your emails to us (on request).
• Kept: only the transaction records Google Play or Apple retain as legally required, and any copy you sent your partner (see above). We never hold copies of your receipts, documents, or vault.

Contact

Questions, or need help deleting your data? Contact us at support@proofpanda.ca.